Contact
One person makes Catastif, and reads every message.
Help
support@catastif.app
Something not working, a question about the app, its privacy policy or its terms.
Everything else
hello@catastif.app
Ideas, a hello, press and partnerships.
Something is broken
Three things make a bug fixable on the first reply:
- What you were doing, and on which screen
- What happened instead
- Your device and its version of iOS, iPadOS, macOS or watchOS
A screenshot is worth all three.
Quick add read something wrong
Send the exact text you typed or said, and what you expected: “coaste de porc 2kg” should be one item with 2 kg, and every example like it makes the reading better for everyone. You can always fix an item by hand.
A list isn't syncing, or someone can't see it
Catastif syncs through iCloud, so each device needs to be signed in to its Apple Account with iCloud on. For a shared list, check the person accepted the invitation, on a device with Catastif. If it still doesn't show up, write with the devices you use and roughly when it happened.
I tipped and the badge didn't come back
Restore purchases in Settings. A tip follows your Apple Account, so it comes back on a new device and after a reinstall. If it still doesn't, email the App Store receipt and it will be sorted out.
An idea, or something you'd like it to do
Welcome, and read. Catastif stays small on purpose, so not everything lands, but the best of it comes from people asking.